CAPA India regularly shares research and analysis through webinars across a diverse range of critical issues, based on global best practices and benchmarking.


  • Digital Airline by Design

    Digital Airline by Design

    September 30, 2022

    Key topics discussed

    • Introduction to Digital by Design
    • Evolution of travel and algorithmic enterprise
    • Ways in which digitalisation can transform the aviation sector
    • Aviation sector’s standing today in terms of digitalisation
    • Key features of a Digital by Design airline

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  • Maximising Airline Ancillaries

    Maximising Airline Ancillaries

    August 26, 2022

    Key topics discussed

    • Ways airlines can deliver value to consumers through ancillaries
    • Re-bundling of traditional airline products
    • Latest innovations in ancillaries
    • Reasons for hyper-personalised products being key to success
    • Impact of customer experience and employee empowerment on ancillary revenue

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  • A New Model for Airport Retail

    A New Model for Airport Retail

    July 28, 2022

    Key topics discussed

    • Performance of Indian airports with regard to constant innovation to increase non-aero revenue relative to global benchmarks
    • Ways in which airports compete with the quality of the mainstream retail experience offered by malls, specialty and flagship stores
    • Levels to which airport operators understand their passenger profiles to offer the right mix of brands, products and price points
    • Key drivers of airport retail revenues for airports
    • Change in consumer expectations of airport retail

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  • Global & India Aviation Outlook FY2023

    Global & India Aviation Outlook FY2023

    June 30, 2022

    Key topics discussed

    • CAPA India’s industry revenue and profitability forecasts for FY2023 (India)
    • Review of air traffic trends in Asian economies in FY2022
    • Review of air traffic trends in the Middle East in FY2022
    • Review of air traffic trends in Europe and North America FY2022
    • Traffic and capacity trends in Africa and the outlook for 2022 and 2023

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  • Gender Diversity & Corporate Performance in Aviation

    Gender Diversity & Corporate Performance in Aviation

    May 10, 2022

    Key topics discussed

    • Organisational benefits of gender balance in leadership and board roles
    • Progress of India in closing the gender gap
    • Best practice countries for encouraging gender diversity
    • ‘25by2025’ – IATA’s global initiative to advance gender balance
    • Organic promotion of women to the C-suite vis-à-vis external hiring
    • Effective legislation that has promoted gender diversification

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  • The Future of Air Cargo & Express

    The Future of Air Cargo & Express

    April 1, 2022

    Key topics discussed

    • Key features of India’s trade lanes
    • Deciphering the trends in cargo volumes and yields during COVID-19
    • Impact of the pandemic on global supply chains
    • Structural issues in India’s air cargo industry
    • Identifying critical headwinds and tailwinds after COVID-19

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  • Revisiting Aviation Outsourcing Strategies

    Revisiting Aviation Outsourcing Strategies

    January 4, 2022

    Key topics discussed

    • Key opportunities for outsourcing at airlines and airports
    • Effectiveness of the aviation industry in embracing outsourcing
    • Indian aviation performance in terms of outsourcing relative to global best practices
    • Impact of changing operating environment on aviation business models
    • Impact of COVID-19 on the business case for outsourcing across different functions
    • Emerging opportunities for outsourcing in the digital era

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  • Reinventing Air Navigation Services

    Reinventing Air Navigation Services

    January 21, 2021

  • Designing a New Framework for Airline, Airport & Industry Collaboration

    Designing a New Framework for Airline, Airport & Industry Collaboration

    February 25, 2021

  • Reviewing Consumer Interests & Competition Issues in India

    Reviewing Consumer Interests & Competition Issues in India

    June 15, 2021