Privacy Policy

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CAPA India Privacy Policy: Updated 18 April 2023

CAPA India respects the privacy policy of our users and is strongly committed to protecting your privacy online. Our privacy policy, along with controls to manage data we collect, are below.

What type of information do we collect?

We collect personal information you give us such as your name, position, company and email address. In addition, we collect the internet protocol (IP) address used to connect your computer to the internet. We may use the industry-standard AWS platform to collect data related to how users are using the site. We use this data in an aggregated form in order to figure out overall site traffic, which types of content are performing well, how long users spend on the site, how much time pages take to load, how various marketing campaigns have performed and so on.

How do you collect information?

When you request information from us via our website, we collect personal information you give us such as your name, position, company and email address. Some of our emails contain a tracking code that allows us to identify whether a user has opened an email or clicked on a link from an email. These values are stored internally and on our mail service provider’s servers for analytics and fraud prevention purposes.

Why do we collect such personal information?

We collect such personal information to:

  • Provide visitors with customer assistance
  • Respond to requests for our products or services
  • Allow contact with our visitors with general or personalised service-related notices and promotional messages
  • Poll your opinions through surveys of questionnaires
  • Create aggregated statistical data and other aggregated and/or inferred non-personal information, which we may use to provide and improve our respective services

​How do we store, use, share and disclose our site visitors’ personal information?

Our company website is hosted on the AWS Platform. Your data may be stored through AWS’s data storage, databases and the general AWS applications. They store your data on secure servers behind a firewall.

Cookie Name Lifespan Purpose Column 4
svSession Permanent Creates activities & BI 4
smSession Two weeks Identify logged in site members
nlbi_{ID} Persistent cookie Security
incap_visid_${Proxy-ID}_${Site-ID} Session Security 3
incap_ses_${Proxy-ID}_${Site-ID} Session Security 2
hs Session Security 5
XSRF-TOKEN Persistent cookie Security

Links to third-party websites

We may provide links to third-party websites. Since we do not control third-party sites and are not responsible for any personal information you may provide while on such sites, we encourage you to read the privacy policies on those websites before providing any of your personal information on such sites.

How can our site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at You may opt out of receiving any or all communications from us by following the unsubscribe link or instructions provided in any email we send.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Contact us

If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at or by mail to the following address:

518, 5th Floor, World Trade Centre, Babar Road, New Delhi 110 001, India