• A New Approach to Airline Frequent Flyer & Loyalty Programmes

    November 30th, 2022 |

    Key topics discussed

    • Understanding the key differences between loyalty and frequent flyer programmes
    • Evolution of frequent flyer programmes in the last four decades
    • Reasons for loyalty programmes becoming so valuable over time
    • Architecture of a modern loyalty programme
    • Learnings for Indian airlines from global best practices
    • Future of airline loyalty
    • Roadmap for Indian airlines to create successful loyalty programmes